Contact Us – elanorhomes index

Contact Us

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We Would Love To Help You.

If you have any queries about an order, want to know more about our products, or our brand, please get in touch.

  • (+91) 8368514345
  • L603, Edge Towers, Ramprastha City, Gurugram, 122006
  • Mon - Fri: 10am - 7pm | Sat - Sun: 10am - 7pm
  • elanorhomes@gmail.com

Frequently Asked Questions


Simply browse our products, add items to your cart, and proceed to checkout. You may checkout as a guest or create an account for faster future purchases.

We accept all major debit cards, credit cards, UPI, net banking, and other secure payment options provided by our trusted payment partners.

Yes. All payments are processed through secure third-party gateways. elanorhomes does not store your card or banking information.

Delivery typically takes 3–10 working days depending on your location. You'll receive tracking information once your order ships.

We currently don’t accept returns unless the item is damaged or defective. In such cases, please contact us at elanorhomes@gmail.com within 48 hours of delivery with an unboxing video so our team can assist you.

If you receive a damaged or defective product, please contact us at elanorhomes@gmail.com within 48 hours of delivery with an unboxing video so our team can assist you.

If your order hasn’t arrived within 10 business days of shipment, or if your tracking shows ‘delivered’ but you haven’t received the package, please contact us atelanorhomes@gmail.com.

You can write to us anytime atelanorhomes@gmail.com. We're always happy to help with questions, feedback, or support.