Terms & Conditions

Last Updated: January 2026

Welcome to elanorhomes. By accessing or using our website, purchasing products, or interacting with our services, you agree to comply with and be bound by these Terms & Conditions. Please read them carefully.

If you do not agree with any part of these Terms, please discontinue use of the Website.

General Information

These Terms & Conditions apply to all users of this Website, including visitors, customers, merchants, and contributors.

elanorhomes (operated by Elanor Solutions) reserves the right to update, change, or replace any part of these Terms at any time without prior notice. The most current version will always be available on this page.

Online Store Terms

By using our Website, you confirm that:

You are at least 18 years old
You provide accurate, complete, and current information
You will not use our products or services for any illegal or unauthorized purpose

Any violation of these Terms may result in termination of your access to our services.

Product Information

We strive to display accurate product information including materials, dimensions, and colours. However:

Actual colours may vary due to screen settings or natural fabric variations
Product descriptions and specifications may change without notice
We reserve the right to modify or discontinue products at any time
All products are subject to availability

Pricing & Payment

All prices are listed in Indian Rupees (INR) and include applicable taxes unless stated otherwise.

Payments are processed securely through trusted third-party payment gateways. By placing an order, you authorize elanorhomes or its payment partners to charge the full order amount.

We are not responsible for payment failures or technical issues caused by third-party providers.

Shipping & Delivery

Delivery timelines vary based on product availability and location. Any delivery dates shown are estimates only.

elanorhomes is not responsible for:

Delays caused by courier partners
Incorrect delivery due to wrong address provided by the customer
Missed deliveries due to customer unavailability

Customers are responsible for tracking their shipment once dispatched.

Returns, Exchanges & Refunds

All returns, exchanges, and refunds are governed by our Return & Refund Policy.

To be eligible for a return:

Items must be unused and undamaged
Products must be in original packaging
Requests must be raised within the stated time period

elanorhomes reserves the right to reject returns that do not meet these conditions.

Accuracy of Website Information

We strive to keep Website content accurate, but errors or outdated information may occasionally occur.

We reserve the right to:

Correct errors or inaccuracies
Update information at any time
Cancel orders if product or pricing information is incorrect, even after order placement

Account Registration

You may create an account for faster checkout.

You are responsible for maintaining confidentiality of login credentials and all activity under your account.

We reserve the right to suspend or terminate accounts that violate our policies.

Prohibited Uses

You agree not to use this Website for:

Illegal, fraudulent, or harmful activities
Violating laws or regulations
Uploading viruses or malicious code
Infringing intellectual property
Harassment, abuse, or discrimination
Attempting to bypass Website security

Violation may result in denied access or legal action.

Intellectual Property

All Website content including text, images, logos, designs, and product descriptions belong exclusively to elanorhomes.

You may not copy, reproduce, distribute, or exploit any content without prior written permission.

Limitation of Liability

To the maximum extent permitted under Indian law, elanorhomes shall not be liable for any indirect, incidental, or consequential damages.

Our total liability is limited strictly to the amount paid for the purchased product.

Third-Party Tools & Links

Our Website may contain links to third-party services. We are not responsible for their content, policies, or damages arising from their use. Please review their terms independently.

Indemnification

You agree to indemnify and hold elanorhomes and Elanor Solutions harmless from any claims or damages arising from: