Privacy Policy
We value the trust you place in elanorhomes. That’s why we insist upon the highest standards for secure transactions and customer information privacy. Please read the following statement to learn about our information gathering and dissemination practices.
Note: Our privacy policy is subject to change at any time without notice. To make sure you are aware of any changes, please review this policy periodically.
By visiting this Website you agree to be bound by the terms and conditions of this Privacy Policy. If you do not agree please do not use or access our Website.
By mere use of the Website, you expressly consent to our use and disclosure of your personal information in accordance with this Privacy Policy. This Privacy Policy is incorporated into and subject to the Terms & Conditions.
Collection of Personally Identifiable Information and Other Information
When you use our Website, we collect and store your personal information which is provided by you from time to time. Our primary goal in doing so is to provide you a safe, efficient, smooth, and customized experience. This allows us to provide services and features that most likely meet your needs and to customize our Website to make your experience safer and easier.
In general, you can browse the Website without telling us who you are or revealing any personal information about yourself. Once you provide your personal information, you are not anonymous to us. Where possible, we indicate which fields are required and which fields are optional. You always have the option to not provide information by choosing not to use a particular service or feature on the Website.
We may automatically track certain information about you based upon your behaviour on our Website. This information is compiled and analysed on an aggregated basis and may include the URL you came from, the URL you visit next, browser information, and IP address.
We use cookies on certain pages of the Website to analyse page flow, measure promotional effectiveness, and promote trust and safety. Cookies are small files placed on your device. Most cookies are session-based and deleted automatically. You may decline cookies through your browser, though some features may not function properly.
Third-party cookies may also appear on some pages. We do not control those cookies.
If you purchase products, we collect information about buying behaviour. If you transact with us, we collect billing and shipping details and payment-related information through secure third-party gateways.
If you leave reviews, feedback, or contact us via email or phone, we retain that information to provide support and resolve issues.
Personally identifiable information such as name, email, phone number, address, and order details is collected when you place an order or create an account. We may use your contact details to send order updates, offers, and after-sale communications.
Use of Demographic / Profile Data / Your Information
We use personal information to provide requested services and improve customer experience. Where marketing is involved, you may opt out.
Your information may be used to:
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Process orders and deliveries
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Resolve disputes and troubleshoot problems
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Improve products and services
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Send updates and offers
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Prevent fraud and misuse
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Enforce Terms & Conditions
IP addresses help diagnose server issues and gather broad demographic insights. Optional surveys may be conducted to understand customer preferences.
Cookies
Cookies help browsers remember user-specific information. We use both temporary and persistent cookies. Cookies do not store personally identifiable information.
Sharing of Personal Information
We may share information with service partners for payment processing, logistics, analytics, and customer support.
Information may be disclosed if required by law or in good faith to enforce policies, protect rights, or respond to legal claims.
In case of merger, acquisition, or restructuring, personal data may be transferred to the new entity, which will follow this Privacy Policy.
Links to Other Sites
Our Website may link to third-party sites. elanorhomes is not responsible for their content or privacy practices.
Security Precautions
We use reasonable security practices to protect your data. Payments are handled via secure gateways. Once received, your information is safeguarded against unauthorized access.
Choice / Opt-Out
You may opt out of promotional communications anytime via unsubscribe links or by contacting us directly.
Your Consent
By using this Website and/or providing information, you consent to its collection and use as described here. Any updates to this policy will be posted on this page.
Grievance Officer
As per the Information Technology Act, 2000:
Elanor Solutions (elanorhomes)
Email: elanorhomes@gmail.com
Phone: +91 8368514345
Business Hours: Monday to Friday (10:00 AM – 6:00 PM IST)
Questions
For any questions regarding this Privacy Policy, please contact us at elanorhomes@gmail.com.
